What We Do With Your Payment Data
Whenever you fund your account through bKash, Nagad or Rocket, we log the wallet reference number, transaction amount and timestamp — not your wallet PIN, which never leaves the payment provider's own app. We use this transaction record to match your deposit to your account wallet,
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confirm a withdrawal request, and investigate a support ticket if a transfer doesn't reflect on your balance. Your personal details — name, phone number, and the mobile number tied to your wallet — sit in a separate account profile that our support team can view only
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when you raise a ticket through Easy HelpDesk. We don't sell this data to third parties for marketing, and we don't share your wallet number outside what's needed to process a deposit or a withdrawal. How long we hold this data, and what rights you have
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to see or delete it, depends on your local law and the region you're playing from — availability of these controls can differ between areas, so check with our support desk if you want specifics for your account. Cookies on the site help us remember your
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login session and your preferred payment method for faster return visits; we do not use them to track you across unrelated sites. If you close your account, we retain the payment history needed for dispute resolution and fraud checks for as long as local regulation requires,
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then remove what's no longer needed.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.